An optical store is a small clinic, a shop and a lab in one place. What upsets customers most is glasses that are late or arrive with the wrong measurements, and the right software follows the order from exam to delivery.
The exam and the prescription
Measurements for each eye separately, and one prescription for glasses and another for contact lenses, kept in the customer's file for comparison at the next exam.
The lab order through to delivery
- A lab order with frame, lens and measurements, and its status until received and delivered.
- Remakes recorded with their reason, so you know where mistakes come from.
- A clear status for every order, so you know what is waiting for the customer to collect.
Stock and reminders
Frames and lenses in stock with counts, contact lenses with their expected run-out date, and a reminder for the next exam that brings the customer back.
Your data stays with you
Bawabetna's program runs on the store's own computers with the records encrypted with you, separate permissions for the optometrist, sales staff and the cashier, and it works without internet. You can import your data from your previous software and try the program free for the first month before subscribing.
Questions?
Which computers does it run on?
The programs run on Windows computers. With several computers, one keeps the office's encrypted vault and the others connect to it over your local network.
Does it work without internet?
Yes. Booking, records, invoicing and printing keep working offline. Whatever needs to be sent is sent when the connection returns.
Where are my records kept?
In an encrypted vault on your own computer. Bawabetna does not host your full working records.
Who decides what is shared about a client?
The client. Clients manage their own consent from their own app; a professional never decides on their behalf.
Can I move my data from my current software?
Yes. Client lists and records can be imported from Excel or CSV files, with a preview before importing and the option to undo.
Is there a free trial?
Yes, the first month of every program is free, with all features and no card. Your data is saved on your device during the month; after 30 days without a subscription the program becomes read-only, and your data stays and you carry on as soon as you subscribe.
Which languages does it support?
Every program and this website work in 16 languages: Arabic, English, French, German, Spanish, Italian, Dutch, Polish, Portuguese, Swedish, Turkish, Indonesian, Japanese, Korean and Chinese (simplified and traditional). You can switch at any time.
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