How can we help?
Answers to common questions about Bawabetna programs, your data, pricing and the free trial.
About Bawabetna
What is Bawabetna?
Bawabetna is a family of specialized programs for professionals and businesses: a separate program for each profession, from clinics and law offices to shops, schools and restaurants. Each program runs on your own devices and keeps your records with you.
Who is behind Bawabetna?
Bawabetna is designed and developed by IGTEI LLC, a technology company based in Istanbul, Türkiye.
Which languages does it support?
Every program and this website work in 16 languages: Arabic, English, French, German, Spanish, Italian, Dutch, Polish, Portuguese, Swedish, Turkish, Indonesian, Japanese, Korean and Chinese (simplified and traditional). You can switch at any time.
Programs
Is there a program for my profession?
There are 111 specialized programs in 22 sectors. Search the programs page by the name of your profession; if you cannot find it, contact us.
Does it work without internet?
Yes. Booking, records, invoicing and printing keep working offline. Whatever needs to be sent is sent when the connection returns.
Can I move my data from my current software?
Yes. Client lists and records can be imported from Excel or CSV files, with a preview before importing and the option to undo.
Which computers does it run on?
The programs run on Windows computers. With several computers, one keeps the office's encrypted vault and the others connect to it over your local network.
Your data and privacy
Where are my records kept?
In an encrypted vault on your own computer. Bawabetna does not host your full working records.
What does the Bawabetna platform keep?
Subscriptions and sign-in, client codes, and only the short summaries that clients allowed. Nothing else leaves your device.
Who decides what is shared about a client?
The client. Clients manage their own consent from their own app; a professional never decides on their behalf.
What if my computer is lost or broken?
Encrypted backups protected by a recovery key that only you hold can be restored on a new computer.
I work in Saudi Arabia: do I need to register with SDAIA?
Establishments in the Kingdom that process sensitive data, such as health data, or whose main activity is processing personal data must register in the national register of controllers on SDAIA's National Data Governance Platform (dgp.sdaia.gov.sa). The establishment registers itself; Bawabetna cannot register on its behalf.
Pricing and trial
How much does it cost?
Prices are symbolic and fair, from $1 a month: a small base for your type of establishment plus a little for each extra user, device and branch. Use the calculator on the pricing page.
Is there a free trial?
Yes, the first month of every program is free, with all features and no card. Your data is saved on your device during the month; after 30 days without a subscription the program becomes read-only, and your data stays and you carry on as soon as you subscribe.
Can I suggest a feature or a new profession?
Yes. Tell us about your practice and what you need. We review every request and add the most requested features to the programs.