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E-commerce back office software: what to check

An online store selling on its website, on marketplaces and through other channels needs one stock, or it will sell what it does not have.

One stock for every channel

Every order from any channel is deducted from the same stock, so an item is never sold twice.

Picking and shipping

  • A pick and pack list per order.
  • Handing orders to the carrier and following their status.
  • Cash on delivery and reconciling amounts with the carrier.

Returns

A return recorded with its reason, back into stock or written off, with a documented refund.

Your data stays with you

Bawabetna's program runs on your store's own computers with the records encrypted with you, separate permissions for management, fulfilment, customer service and the accountant, and it works without internet. You can import your data from your previous software and try the program free for the first month before subscribing.

Questions?

Which computers does it run on?

The programs run on Windows computers. With several computers, one keeps the office's encrypted vault and the others connect to it over your local network.

Does it work without internet?

Yes. Booking, records, invoicing and printing keep working offline. Whatever needs to be sent is sent when the connection returns.

Where are my records kept?

In an encrypted vault on your own computer. Bawabetna does not host your full working records.

Who decides what is shared about a client?

The client. Clients manage their own consent from their own app; a professional never decides on their behalf.

Can I move my data from my current software?

Yes. Client lists and records can be imported from Excel or CSV files, with a preview before importing and the option to undo.

Is there a free trial?

Yes, the first month of every program is free, with all features and no card. Your data is saved on your device during the month; after 30 days without a subscription the program becomes read-only, and your data stays and you carry on as soon as you subscribe.

Which languages does it support?

Every program and this website work in 16 languages: Arabic, English, French, German, Spanish, Italian, Dutch, Polish, Portuguese, Swedish, Turkish, Indonesian, Japanese, Korean and Chinese (simplified and traditional). You can switch at any time.

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